Shipping Policy
At BAMCFRAFTY, we are committed to providing you with a smooth and hassle-free shopping experience. Below is our shipping policy to ensure that your products arrive safely and on time.
1. Shipping Charges
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Standard Shipping Fee: We charge a flat shipping fee of 30,000 VND for all orders, which will be confirmed with you before the payment process is completed.
2. Shipping Time
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Processing Time: Orders are processed and shipped within 1-3 business days after your payment has been confirmed. Delivery time may vary depending on your location.
3. Shipping Areas
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We currently offer direct home delivery to all customers within our service area. Delivery outside of this region may be subject to additional charges or restrictions.
4. Delivery Expectations
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Delivery Timeframe: You can expect to receive your order within 1-3 days after it has been shipped, depending on the distance from our warehouse.
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Delays: In the event of unforeseen circumstances, such as bad weather, traffic issues, or unexpected mechanical problems, shipping times may be delayed. If this happens, we will notify you as soon as possible.
5. Packaging and Handling
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We take great care in packaging your items securely to prevent any damage during shipping. However, we ask that you inspect your items upon delivery to ensure that everything is in good condition.
6. Shipping Responsibility
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Our shipping partner will be responsible for the safe delivery of your items. In the rare event of damaged goods, please contact us immediately for assistance with filing a claim.
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Please ensure your delivery address is accurate. We are not responsible for delays or delivery failures due to incorrect address details provided by you.
Thank you for choosing BAMCFRAFTY. We’re here to make sure your shopping experience is seamless and enjoyable.